Burke Group is committed to maintaining the confidentiality, integrity and security of personal information about our clients. Following is how we protect this information and use it in our service relationships.
Burke Group collects nonpublic personal information about you from the following sources:
Burke Group has always considered the protection of sensitive information to be a sound business practice and a foundation of customer trust. We employ extensive physical, electronic and procedural controls to address security issues including identity theft, and periodically adapt these controls to changing requirements and technology advances.
Within Burke Group and among our service partners, we restrict access to personal information to those who need to know that information in order to provide products or services to you. Burke Group employees are educated on the importance of maintaining the confidentiality and security of our customers' non-public personal information. Employee access is restricted to those who have a business reason for accessing and who have been trained in the proper handling of that information.
If you are a former customer, we treat your information in the same manner as that of current customers.
Privacy and security in our online operations are just as critical as in the rest of our business. In addition to the safeguards described above, we also employ the following Internet-specific practices.
Burke Group uses a variety of proven protections to maintain the security of your online session. For example, we make extensive use of firewall barriers, authentication procedures and encryption techniques; and of course we always recommend that users change their PINs upon initial log-in at a minimum. We may also place cookies and similar files on your hard drive for security purposes, to facilitate site navigation, and to personalize your experience on our site.
When you visit Burke Group's Internet sites, we may also collect technical and navigational information, such as IP address, browser type, pages visited, and average time spent there. This information may be used for things like alerting you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.
With the exception of the following, we do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
We may share nonpublic personal information that we collect with the following entities.
Third parties are required to protect the confidentiality and security of your personal information and use it only in accordance with our instructions for the purposes agreed.
For your convenience, Burke Group offers several options for accessing and, if necessary, correcting your account information. You can review your information by looking at your statements, or by utilizing our automated telephone or Internet services. You may also e-mail, write or call us with your request for information, in which case no information will be exchanged or changed until we have verified your identity.